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CA Brightstor ARCserve Backup fails to properly process RPC requests

Vulnerability Note VU#151305

Original Release Date: 2007-04-02 | Last Revised: 2007-05-10


The Computer Associates BrightStor ARCserve Backup contains a buffer overflow in the handling of RPC data that may allow a remote attacker to execute arbitrary code.


BrightStor ARCserve Backup is a backup and data retention tool that integrates with other BrightStor Data Availability and BrightStor Storage Management solutions. A vulnerability exists in Mediasrv.exe which is a component of BrightStor ARCserve Backup Tape Engine. The Tape Engine features allow BrightStor ARCserve Backup products to use tape drives for storage.

This vulnerability may be exploited by sending a specially crafted RPC request to a vulnerable system. According to Shirkdog Security Advisory SHK-004:
There seems to be an design error in the handling of RPC data with xdr procedures across several .dll's imported by Mediasvr.exe.

Note that the vulnerable software may be running on any machines that have BrightStor ARCserve Backup products installed.

We are aware of publicly available exploit code for this vulnerability.


A remote, unauthenticated attacker may be able to execute arbitrary code.


BrightStor has released patches to address this issue. See BrightStor ARCserve Backup Media Server Security Notice for more details.

Disable mediasvr.exe

Computer Associates recommends the following temporary workaround to mitigate the vulnerability:

1) Rename the "mediasvr.exe" file to a non-functional file name,
such as "mediasvc.exe.disable".

2) Then restart the CA BrightStor Tape Engine service.

Note that this will disable the product's command line functionality.

Vendor Information


Computer Associates eTrust Security Management Affected

Notified:  March 30, 2007 Updated: March 30, 2007



Vendor Statement

We have not received a statement from the vendor.

Vendor Information

The vendor has not provided us with any further information regarding this vulnerability.

CVSS Metrics

Group Score Vector



This issue was publicly reported in Shirkdog Security Advisory SHK-004.

This document was written by Chris Taschner.

Other Information

CVE IDs: CVE-2007-1785
Severity Metric: 27.56
Date Public: 2007-03-29
Date First Published: 2007-04-02
Date Last Updated: 2007-05-10 14:06 UTC
Document Revision: 20

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