Vulnerability Note VU#855836

Arris Touchstone cable modem information leakage vulnerabiliity

Original Release date: 04 Sep 2014 | Last revised: 04 Sep 2014


Arris Touchstone DG950A cable modem enables SNMP public access by default.


CWE-200 - Information Exposure

The Arris Touchstone DG950A cable modem running software version 7.10.131 was found to expose sensitive information such as passwords, ssids, and wifi keys via the SNMP public community string. Other versions may also be affected by this vulnerability.


A remote unauthenticated attacker may be able to retrieve passwords, ssids, and other sensitive information about the device.


The CERT/CC is currently unaware of a practical solution to this problem.

Vendor Information (Learn More)

VendorStatusDate NotifiedDate Updated
ARRISAffected23 Jul 201415 Aug 2014
If you are a vendor and your product is affected, let us know.

CVSS Metrics (Learn More)

Group Score Vector
Base 5.0 AV:N/AC:L/Au:N/C:P/I:N/A:N
Temporal 4.5 E:F/RL:U/RC:UR
Environmental 3.4 CDP:ND/TD:M/CR:ND/IR:ND/AR:ND



Thanks to Deral Heiland of Rapid7, Inc. for reporting this vulnerability.

This document was written by Chris King.

Other Information

  • CVE IDs: CVE-2014-4863
  • Date Public: 21 Aug 2014
  • Date First Published: 04 Sep 2014
  • Date Last Updated: 04 Sep 2014
  • Document Revision: 11


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