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CERT Coordination Center

Arris Touchstone cable modem information leakage vulnerabiliity

Vulnerability Note VU#855836

Original Release Date: 2014-09-04 | Last Revised: 2014-09-04


Arris Touchstone DG950A cable modem enables SNMP public access by default.


CWE-200 - Information Exposure

The Arris Touchstone DG950A cable modem running software version 7.10.131 was found to expose sensitive information such as passwords, ssids, and wifi keys via the SNMP public community string. Other versions may also be affected by this vulnerability.


A remote unauthenticated attacker may be able to retrieve passwords, ssids, and other sensitive information about the device.


The CERT/CC is currently unaware of a practical solution to this problem.

Vendor Information


ARRIS Affected

Notified:  July 23, 2014 Updated: August 15, 2014



Vendor Statement

We have not received a statement from the vendor.

Vendor Information

We are not aware of further vendor information regarding this vulnerability.

CVSS Metrics

Group Score Vector
Base 5 AV:N/AC:L/Au:N/C:P/I:N/A:N
Temporal 4.5 E:F/RL:U/RC:UR
Environmental 3.4 CDP:ND/TD:M/CR:ND/IR:ND/AR:ND



Thanks to Deral Heiland of Rapid7, Inc. for reporting this vulnerability.

This document was written by Chris King.

Other Information

CVE IDs: CVE-2014-4863
Date Public: 2014-08-21
Date First Published: 2014-09-04
Date Last Updated: 2014-09-04 14:25 UTC
Document Revision: 12

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